Public Service Resources

IAAO is committed to providing information that allows taxpayers to better understand what the property tax is and how it is used. The association supports property tax systems that are fair and equitable and that accurately reflect each taxpayer's obligation to support public services that are funded in this way. IAAO also encourages taxpayers to fully understand their role in supporting local services such as school funding, police and fire protection, streets, libraries, and other public benefits, through the property tax.

Two public service brochures are available to support these goals. The files may be downloaded for personal use. Click on the underlined link to be taken to the document.

For IAAO Members

These brochures that can be personalized by IAAO with your office contact information and redistributed to taxpayers within your jurisdiction. The brochures can be posted to your website and they can be printed for distribution to taxpayers who visit your office. Contact for more information on this member benefit.

Understanding Your Assessment 

Provides information that explains the assessment process.

For the Property Owner Who Wants to Know 

Provides a general overview of property tax systems and how they work.


Public Information Awards Program
IAAO recognizes assessment jurisdictions that have developed and implemented an effective system for the dissemination to taxpayers of information regarding the assessment process.

For more information or to submit comments contact

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